Term & Conditions for Treatments with Nita McEvoy

These terms and conditions apply to ALL my services, and by making a booking or purchase you agree to be bound by the terms and conditions as set out below. If you do not agree to be bound by these terms and conditions you may not use my services.

Before you place an order for products or services, if you have any questions relating to these terms and conditions please do not hesitate to contact me.

By using my services, you agree that you will not attempt to undermine the integrity of myself, Nita McEvoy.

ZERO TOLERANCE

I HAVE A ZERO TOLERANCE POLICY TOWARDS ABUSIVE/THREATENING BEHAVIOUR OR HARRASMENT TOWARDS ME OR ANYONE REPRESENTING MY BUSINESS.

BEHAVIOUR IN THIS MANNER WILL RESULT IN YOUR TREATMENT BEING TERMINATED, ALL YOUR COURSES BEING VOIDED WITH NO REFUNDS GIVEN, AND AN IMMEDIATE BAN FROM MY CLINIC.

ABUSIVE INDUVIDUALS MAY BE REPORTED.

Bookings

I reserve the right to request a 50% deposit to secure your booking which may be paid over the telephone using your debit or credit card.ble minimum deposit of £75 will be required upon booking your Full Microblading Treatment. The remaining balance is to be paid on your first treatment.

Please Note: All prices are subject to change without notification. If you have paid a deposit for your treatment, the price will be honoured for 1 month from when your deposit was paid.

All treatment times include consultation, preparation and treatment time. To ensure you gain the most out of your appointment, I advise that you arrive prompt to your allocated time. Late arrivals may result in reduced treatment time as a courtesy to other clients whose treatment follows yours. Unfortunately, reduced time due to late arrival will still be charged at the full price.

Health & Contact Details

Whilst I will carry out an in-depth consultation to ensure you gain the most from your appointment, please ensure you inform me of any changes in your health, medication or contact details since I last saw you, at the start of your appointment. All personal details are kept securely on your confidential file.

Treatment Results

Please be aware that I make NO GUARANTEES about the success or longevity of any treatment. This is because each person’s skin and lifestyle are unique. Therefore, there is always a possibility that a small minority of clients may have less than satisfactory resuts. Unfortunately, while I will do my best to minimise this, if unsatisfactory results do occur, no refunds will be given.

Purchase of Retail Products 

Beauty Products must be paid for in full at time of purchase or ordering.

Your right to cancel

At least 24 hours’ notice is requested if you need to cancel or change your appointment. Otherwise, the late cancellation costs as laid out below will be charged.

Cancellation or change of treatment times within hours of your booking will incur a charge of 50% of the full treatment value. If you fail to show for your appointment, or cancel on the day of your booking, the treatment(s) will be charged at full cost. If part of a booking is cancelled or changed after arrival, the full cost of the treatment(s) as booked will remain payable upon departure.

Late arrival may constitute to a reduced treatment time but will be charged at full treatment price, even should you be on a pre-paid course.

As I am unable to judge reasons for change, cancellation or non-arrival, clients are reminded that no exceptions to the above conditions will be made and that any booking made with the salon (verbal or written) forms a legally binding contract.

How to cancel or change your appointment: Cancellations should be made by calling my clinic on 020 8440 8893. If you are cancelling outside of normal salon operating hours, you may cancel by email on hello@nitamcevoy.com, but this should be followed up by telephone during salon operating hours.

Pre-Paid Courses or Treatments

All Pre-Paid Courses booked are non-refundable, non-transferable and are valid for 12 months from the purchase date and will not be redeemable after the expiry date.

Government Restrictions – In light of the current climate, please note that in the event of a national lockdown or any restrictions on the Beauty Industry, no compensatory treatments or refunds will be issued on pre-paid courses. Your treatments will be postponed according to government guidelines, and your course validity will be extended in line with any restriction or lockdown time, should it occur.

Gift vouchers

Gift Vouchers are non-refundable, non-transferable and are valid for 1 year from the purchase date and will not be accepted after the expiry date. Vouchers may be used for services & products available to you at my clinic. Vouchers may not be redeemed for cash.

You are not under obligation to use the full value of your vouchers during one session.

Late cancellation and “failure to show” terms as laid out above also apply to gift vouchers, which will be voided at the clinic should you fail to give the required notice. Please check required notice periods based on the value of the booked treatment(s).

Government Restrictions – In light of the current climate, please note that in the event of a national lockdown or any restrictions on the Beauty Industry, no refunds or compensatory credit will be issued on Gift Vouchers. Your voucher validity will be extended in line with any restriction or lockdown time, should it occur.

My right to cancel

If I am not available to carry out your treatments through circumstances beyond my control, I reserve the right to transfer the booking to an alternative time. In unusual circumstances I may need to cancel your booking. In the event that I cannot fulfil your appointment, I will contact you by telephone – where possible.

My rights

I reserve the right to:

  • Change the conditions from time to time, and your continued use of my services (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the conditions have been changed. If you do not agree to any change to the conditions then you must immediately stop using my services.

Refunds

I do not offer refunds for any pre-paid courses and completed services. However, if you are in any way dissatisfied with any aspect of your experience, please contact me. I will try my utmost to resolve any problems.

Your file

You agree to keep your personal & medical record held by my clinic updated with your full contact details – which will enable me to determine if a treatment should go ahead or not, and contact you in the event of any change relating to your appointments. Where possible, please provide both landline and mobile telephone numbers as well as an email address.

If you would like to OPT-IN to my email communication. Please kindly click the following link to complete the registration process to allow me to communicate to you about the discounts and promotions available to: http://eepurl.com/dskaCf

If you ever want to take a break you can click unsubscribe on any future emails to opt-out.

Your consultation form details will only be kept securely on file at the clinic for insurance purposess, and if you have subscribed to emails, I will only contact you about the treatments and services that you have requested from me.

Children & Junior Bookings

Strict No Children Policy: I apologise for any inconvenience this may cause to my clients. However, in order to comply with Health & Safety Regulations and the requirements of my Insurance Policy, I have to request that no children attend your appointment with you.

I do not treat children under the age of 12 regardless of parents’ consent.

Persons under the age of 16 are not permitted within my clinic area/treatment room without a parent or guardian.

EXCEPT under the following circumstances: –
Accompanying an adult to book an appointment or purchase a gift voucher.

Receiving a treatment (the young person must always be accompanied by an adult)

I am happy to take bookings for teenagers. However, the young person must always be accompanied by a parent or guardian whilst the treatment is carried out.

Valuables

Please ensure arrive for your appointment with as little personal belongings as possible, such as handbags, scarfes and jewellery. It is your resposibility that you retrieve all your valuables before leaving the premises as I will not be held responsible for lost items.

Price Alteration

I reserve the right to change prices, without prior notification.